General Terms and Conditions

Basebet may update, amend, edit, or supplement the Basebet Rules at any time. Users will be notified of any substantial amendments to the rules

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Withdrawals

You may withdraw any amount up to your available balance by submitting a valid withdrawal request on the Website. The minimum and maximum amounts for a one-time withdrawal will be specified in your "Profile" section, depending on the withdrawal method and the currency. Please note that the minimum and maximum transaction amounts may vary by currency.

Basebet may require you to submit KYC or identification documents before processing any withdrawal.

Since Basebet products are consumed instantly during gameplay, refunds, returns, or cancellations of services cannot be provided. If you play a Game with real money, the funds will be drawn from your Member Account.

Before withdrawing all funds, you must cancel any outstanding bets or actions. You must also play at least one Game (1x turnover of deposit amount) with deposited funds before making a withdrawal, in accordance with anti-money laundering practices.

Withdrawal requests must be made through the Website; Basebet will not accept requests made by phone or email. Once identification documents (if applicable) are submitted, Basebet will process your request. Processing may take from 10 minutes to several days, depending on whether Basebet or relevant third parties require additional checks.

Basebet will process withdrawals whenever possible using the same method you used for deposits. Please note that your bank or payment provider may charge additional fees for processing withdrawals, so ensure that you are aware of and accept any applicable charges before withdrawing.

Once funds have been withdrawn from your Member Account, Basebet is not responsible for any freeze or confiscation by third-party wallet providers due to their terms of use. Continually review and understand your exchange or wallet provider's terms before withdrawing.

Before processing any withdrawal, Basebet may review your activity on the Website for any irregular behavior. If Basebet suspects misuse or exploitation of vulnerabilities, it reserves the right to withhold withdrawals, confiscate winnings and bonuses, and block your account.

If you request to withdraw funds not used for wagering, Basebet will only process the withdrawal after extended due diligence is completed. In such cases, a Withdrawal Fee may be applied. The fee will be communicated to you, and you may choose to agree or refuse to proceed with the withdrawal.

Funds received as a result of free money bonuses from account creation cannot be withdrawn until the associated terms and conditions are met. A minimum real money deposit is required to qualify for withdrawals on such funds.

Cryptocurrency funds are consumed instantly, and Basebet does not provide refunds or cancellations.

Cross-Chain Deposit

A cross-chain deposit refers to sending one cryptocurrency to the address of a different cryptocurrency on the blockchain. Recovering such deposits is complex and time-consuming; not all can be recovered. Basebet will only attempt recovery for cross-chain deposits that exceed the equivalent of 5,000.00 USD. A 10% recovery fee will apply.

To initiate the recovery process, the User must replenish their Member Account with the required amount. Upon successful replenishment, Basebet will proceed with recovery steps, and the recovery fee will be deducted from the Member Account.

Non-Deposit Bonus Winnings:

The maximum withdrawal limit for non-deposit bonuses or free spins winnings cannot exceed the bonus amount. Any remaining funds will be canceled.

Please note that funds will generally be transferred to your external account or wallet within ten banking days after Basebet processes and approves your withdrawal request.

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